![]() ![]() When you’re done, reconnect to your WiFi and enter your new network name and password.Your modem is what allows you to connect to the internet worldwide. Change your name and password to something easy to remember.Īny devices connected to the WiFi (laptop, tablet, phone, etc.) will be disconnected.Log in with the password on your Gateway’s label.Hold the button for another 30 seconds.Keep pressing the button and plug the Gateway back in.Note: You should only do this if all the other options haven’t worked. If you don’t remember your network name and password and can’t get into the Admin Tool, you can reset your Gateway to its factory default settings. Read more about using the admin tool for network security. Once you’re signed in, you can change your settings. Tap Go to Admin Tool, then Advanced Settings.If you haven’t set a username and password yet, enter ‘admin’ and ‘password.’ Otherwise, use the ones you set.Go to Internet > Change WiFi Settings > Other Settings.Make sure you’re accessing the Xfinity My Account app from your home network.You’ll need to sign back into your WiFi network on each device with your new network name and password.Īccess the Admin Tool in the Xfinity My Account App All set! Now that you have your WiFi network name and password, you can connect your phone, laptop, tablet, and any other device to your network.To change your WiFi network information, type in the Network Name and/or Network Password field and click SAVE SETTINGS.To see your network password, check the box next to Show Network Password.If you don’t see these options, you may need to change your WiFi network name a different way.(For best results, enter the same name for both.) If you see two network names (one for the 2.4 GHz and one for the 5GHz band), click Edit on each one and enter a new name. The option you see depends on your Gateway model.Click Edit on the right to change your network name.Under Private Wi-Fi Network, you’ll see the Name (SSID) of your WiFi network.Go to the left-hand menu, and pick Gateway, then Connection, and then Wi-Fi.If you haven’t changed your WiFi network name and password before, look for the default network name and password on the label on the side or bottom of your Wireless Gateway: The next time you need to use the Admin Tool, log in with this new ID and password.Ĭhange Your WiFi Network Name and PasswordĬonnect your laptop, phone, or tablet directly to your Gateway with hard-wired/Ethernet cable or connect wirelessly to your in-home WiFi network ( not the “xfinitywifi” network). ![]() Type your new password again in the Re-enter New Password field.Click Change Password at the top right.You’ll do this first and change your network name and password after. Once you log in, the page asks you to set up a new ID and password for the Admin Tool.However, the steps are the same, so you can still follow along. Note: Depending on which Gateway you have, your screen might not look exactly like this. If you changed your ID or password but don’t remember it, you can do a factory reset. If you haven’t changed the username and password, log in with: Pro tip: This username and password aren’t the same as your WiFi name and password. Then go to the steps to change your network name and password. If you’ve already changed your Admin Tool ID and password, log in with your information. With a laptop, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at.If you leave your wireless network unprotected, other people can use your Internet connection, access files on your computers, and even find out private information like passwords and credit card numbers. Setting your own network name and password helps protect your home network from outside users, viruses and other threats. Why Should I Change My Network Name and Password? Note: You may also see your network name referred to as an ‘SSID’ and your password as a ‘Network Key.’ ![]()
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